Introduction
DayZai Exchange ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cryptocurrency exchange platform.
Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Full name and contact information
- Date of birth and nationality
- Government-issued identification documents
- Bank account and payment information
- Cryptocurrency wallet addresses
- Profile information and preferences
Automatically Collected Information
When you use our platform, we automatically collect certain information, including:
- IP address and device information
- Browser type and version
- Operating system and platform
- Usage patterns and preferences
- Transaction history and trading data
- Log files and analytics data
Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience, including:
- Essential cookies for platform functionality
- Analytics cookies to understand usage patterns
- Security cookies to protect against fraud
- Preference cookies to remember your settings
How We Use Your Information
We use the collected information for various purposes, including:
- Providing and maintaining our exchange services
- Processing transactions and managing accounts
- Verifying your identity and preventing fraud
- Communicating with you about our services
- Improving our platform and user experience
- Complying with legal and regulatory requirements
- Protecting our rights and preventing abuse
Information Sharing and Disclosure
We may share your information in the following circumstances:
- With your consent or at your direction
- To comply with legal obligations and regulations
- To protect our rights, property, or safety
- With service providers who assist in our operations
- In connection with business transfers or mergers
- To prevent fraud and ensure platform security
Data Security
We implement comprehensive security measures to protect your information:
- Encryption of sensitive data in transit and at rest
- Multi-factor authentication for account access
- Regular security audits and vulnerability assessments
- Secure data centers with physical and digital protection
- Employee training on data protection practices
- Incident response and breach notification procedures
Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Retention periods vary based on:
- Account activity and transaction history
- Legal and regulatory requirements
- Business needs and service provision
- User consent and preferences
- Dispute resolution and fraud prevention
Your Rights and Choices
You have certain rights regarding your personal information:
- Access and review your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to certain processing activities
- Withdraw consent where applicable
- Request data portability
- Lodge complaints with supervisory authorities
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:
- Standard contractual clauses
- Adequacy decisions by regulatory authorities
- Certification schemes and codes of conduct
- Binding corporate rules and internal policies
Third-Party Services
Our platform may integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Performance of contract and service provision
- Legitimate business interests and platform improvement
- Legal obligations and regulatory compliance
- Your consent for specific processing activities
- Protection of vital interests and public safety
Automated Decision Making
We may use automated decision-making processes for certain activities, including:
- Fraud detection and risk assessment
- Transaction monitoring and compliance checks
- Account verification and identity validation
- Trading pattern analysis and security measures
Data Breach Notification
In the event of a data breach that poses a risk to your rights and freedoms, we will:
- Notify relevant supervisory authorities within 72 hours
- Inform affected users without undue delay
- Provide detailed information about the breach
- Implement measures to mitigate potential harm
- Document the incident and response actions
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our platform
- Sending email notifications to registered users
- Displaying prominent notices on our website
- Updating the "Last Updated" date
Governing Law and Jurisdiction
This Privacy Policy is governed by and construed in accordance with applicable data protection laws. Any disputes arising from this policy will be subject to the jurisdiction of the relevant courts.
Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us through our platform.